SHIPPING POLICY
At The Wandering Spiritualist, we work with third-party providers to fulfill and ship orders to our customers. We want to provide transparency regarding our shipping policy for products fulfilled by these providers.
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Shipping Timelines
Shipping times may vary depending on the provider/drop shipper and the destination of the order. Typically, orders are processed and shipped within 3-5 business days. However, some orders may take longer to process and ship.
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Please note that shipping times are estimated and may be impacted by factors outside of our control, such as weather or shipping carrier delays. We cannot guarantee delivery dates for orders fulfilled by third-party providers.
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Shipping Costs
Shipping costs for orders fulfilled by third-party providers are determined by the provider and the shipping carrier they use. The shipping cost for each order will be displayed at checkout.
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Order Tracking
Tracking information will be provided for orders fulfilled by third-party providers. Once the order has been shipped, the tracking number will be sent to the email address provided at checkout.
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Lost or Damaged Packages
In the rare event that a package is lost or damaged during shipping, please contact us at support@thewanderingspiritualist.com as soon as possible. We will work with the third-party provider to resolve the issue and ensure that a replacement order is shipped.
Returns and Exchanges
Returns and exchanges for products fulfilled by third-party providers may be subject to different policies than those for products fulfilled by us. Please refer to the product listing or contact us at support@thewanderingspiritualist.com for information on the return and exchange policy for a specific product.
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By placing an order for a product fulfilled by a third-party provider, you agree to the terms outlined in this shipping policy.
If you have any questions or concerns regarding shipping for products fulfilled by third-party providers, please contact us at support@thewanderingspiritualist.com.
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Digital Product Delivery / Download Policy
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Digital downloads will be available for download immediately after purchase.
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Download links will be sent to the email address provided at checkout.
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If you do not receive a download link or have trouble downloading your purchase, please contact us at support@thewanderingspiritualist.com for assistance.
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Please ensure that you have a stable internet connection and sufficient storage space on your device before downloading any digital products.
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It is the customer's responsibility to ensure that their device is compatible with the digital products before purchasing.
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Once the digital products have been downloaded, refunds cannot be provided unless there is a technical issue with the product that cannot be resolved.
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By purchasing from our website, you agree to the terms outlined in this policy.
Please contact us if you have any questions or concerns.